Cedit Card Chargebacks
"Money isn't everything - there's credit cards, money orders, and travelers' checks" - anon
One advantage of using credit cards for purchases is the option of a Chargeback. When you feel that you have been defrauded by a vendor and the vendor is unwilling to refund your money or replace damaged goods, then you can ask your credit card to cancel the charge off your card.
However a chargeback is not a sure thing. Check out the Consumerist article, Top 10 Reasons Your Chargeback Will Be Denied.
- You are lying. The vendor will present their evidence.
- You waited too long. Most cards have a 60 day limit on chargebacks.
- Not getting independent proof of damage/fraud for chargebacks over $100
- You bought it overseas. (Chargebacks are only valid on US goods.)
- You stayed in the hotel room. (No chargeback for a room, no matter how bad, if you spent the night there.)
- No proof that you mailed back the goods. (Use registered mail.)
- You don't remember the date or details. (Be as specific as possible. At the first hint of trouble, write down all details do you don't forget)
- You did not allow the vendor a chance to fix the problem
- You are disputing the wrong things (Don't try to use legal language you might get wrong)
- You used Mastercard. With Mastercard (MC) the burden of proof lies on you.
Bottom Line
For more details, check out http://en.wikipedia.org/wiki/Chargeback. This site lists four general code categories for chargebacks:
Technical - Expired authorization, non-sufficient funds, or bank processing error.
Clerical - Duplicate billing, incorrect amount billed, or refund never issued.
Quality - Consumer claims to have never received the goods as promised at the time of purchase.
Fraud - Consumer claims they did not authorize the purchase, or identity theft.
Labels: Credit Cards, Financial Preparedness
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