International Cell Phone Costs

“To be happy in this world, first you need a cell phone and then you need an airplane. Then you're truly wireless.” - millionaire Ted Turner

Warning - Cell phone companies are only too happy to take your money when you make mistake and are quite unwilling to write off the error.

For example, the first cell phone my wife & I owned was open face, meaning the number keys are always exposed. We did not lock down the phone and the 0 key must have been accidentally hit while the phone was in my wife's purse. We were charged for 60 minutes of operator assistance time. Not cheap. We objected - if an operator had picked up, clearly they would detect the mistake and terminate the call - total time of 1 minute. Why leave a "dead" line open for 60 minutes? 
No dice - we had to pay and now we only use clam shell style phones.

The first time I called by sister in Canada I used my cell phone and discovered afterwards that the rate is 60-80 cents a minute. That adds up fast!

The Consumerist tells a story of a college student who says she checked Facebook for 5 minutes a day for a week via her phone while on family vacation in Cancun. The bill is $11,667.73 for 600MB of data services to a foreign country.

Bottom Line

Unlike a credit card, the phone companies give no warning when huge charges are piling up. A commenter on the Consumerist story has the following suggestions:

This is why when I took my phone to Canada I shut it off 10 miles from the border. So many application on your phone can transmit data without your knowledge these days it's just easier to leave it off. Facebook may not have transferred 600mb worth of data, but there are other applications which can. Many of the applications I've downloaded on my Droid X talk to the Internet in the background, the app tells me it's going to do this, I just have to keep track of them.
My recommendation: Turns your smart phone off when going on a trip and buy a pay-as-you go phone when you reach your destination. Coasts about a hundred for phone and minutes, but you have a phone when you get where you're going.

P.S.
Speaking of cell phone costs. I visited the AT&T store after losing my cell phone. I'm not eligible for a free replacement (with new contract) until November. But I can get $75 off a phone with an early contract extension. However I was shocked to find that the cost of the "free" phones is $200 and up when purchased separately so I'd have to pay $125 to replace my phone. When I declined the AT&T rep suggested they could reactive an old AT&T phone if I still had one from prior contracts. I'll give that a try.